FINANCE DEPARTMENT

“ ” Excellent service! The repair was completed on time, and the adviser and staff were professional and friendly.

“ ” I was pleased with the service provided at the parts counter.

“ ” I had a great experience at Puente Hills Toyota. Nicholas was extremely patient, knowledgeable, and helpful throughout the entire process. The entire staff was friendly and professional . Thanks to their excellent customer service, I was able to drive away in the exact car I wanted. Highly...

“ ” The service was done on the time and explained to me what other service were recommended.

“ ” (Translated by Google) They provide excellent service (Original) Atienden muy bien

“ ” Drove in for 25k service without an appointment and was welcomed. The service was very fast and efficient. Isaac Diaz explained what was done to the van and what the next service would be. Isaac didn’t upsell anything, unlike other service managers.

“ ” Raymond is the best. Very respectful and responsive. He took care of our Tacoma and Sequoia. We will definitely be back for years to come. Thank you very much Puente Hills Toyota and Raymond

“ ” they were so excellent to me with everyone involved in helping me. they were willing to work with me and my needs. also never left a question unanswered even tho i felt like i asked too many at a time because of excitement. will definitely recommend this dealership to others in the future!

“ ” Excellent service!

“ ” Friendly and easy service!

“ ” Best service dept other toyota service dept said I would have to leave car all day yet at puente hills toyota it was done in 2and a half hrs.will be going there from now on

“ ” Had a great experience purchasing my vehicle at Puente Hills Toyota. Carina in sales was friendly, professional, and made the process easy from start to finish. Jose in finance was knowledgeable, straightforward, and took the time to explain everything clearly. Overall, the entire purchase...

“ ” One of the associates was very knowledgeable on what services I needed for my car. I appreciate the customer service staff were friendly throughout the building.

“ ” I had a great experience buying my first car at Puente Hills Toyota. Carina was amazing and explained all the details of the car well so that we can make an informed purchase!

“ ” Always in good hands here. Raymond is the best- I always ask to work with him when I go. He is super friendly and great with customers

“ ” had an excellent experience at the dealership for my recent oil change. Raymond was professional and friendly. He explained everything clearly, and even provided a complimentary vehicle inspection. I appreciated the attention to detail and excellent customer service. I will definitely return for...

“ ” First time meeting Alex today, I feel at ease coz he demonstrates professionalism while talking to him. He seemed a nice guy.

“ ” They get 5 stars from me, excellent service and clear communication thank you Alex

“ ” Friendly, good value!

“ ” Love this dealership. They always come through. I've been working with Calvin and Benny since 2010...

“ ” I feel good! Raymond is always ready to serve customers with the warm and polite attitude, professional service ,thank you Raymond.

“ ” Calvin Jason and Jerry are amazing!!!! I am so pleased with my purchase. The whole experience with this time was seamless!!! I bought the actual car previously owned by the GM! I am sooo happy in my SEQUIOA TRD PRO!!! Thank you very much for making my first car purchase a great experience !!

“ ” I have been coming here for about 8yrs to purchase cars and also for service. Tom at service desk is always very helpful and very knowledgeable...👌👍

“ ” Great experience,thank you Angel and your crew for walking me and my family through the process of buying our cars, and making it smooth and quick,no BS on what you promised,we’re happy with both of our cars,beginning with my son’s Tacoma and ending with my wife’s GrandHighlander.

“ ” Fast help

“ ” Excellent service, quick shipment, very easy transaction. Thank you for the awesome service and follow up emails.

“ ” Tyler Lusk was hands down the only reason I ended up purchasing my car from this dealership. From the very beginning, he was professional, respectful, patient, and genuinely cared about making sure I had a good experience. He communicated clearly, never pressured me, and always treated me with...

“ ” Only went here for service. They are very busy but get it done

“ ” I had a great experience buying a vehicle at Puente Hills Toyota. Roger, Susy, and Ted were amazing throughout the process. They helped me find the right vehicle and made everything smooth and stress-free. I really appreciated their professionalism, patience, and excellent customer service. Highly...

“ ” I did not have an appointment for my oil change, and the service was completed in about 1½ hours, which was great. The customer service was excellent overall. They also offer complimentary water and coffee, which is a nice touch. The only downside is the price. Other dealerships offer oil changes...

“ ” Very disappointed with this experience. After a vehicle trade-in, a personal item was accidentally left behind and we were assured it would be set aside for pickup. When we later followed up to retrieve it, we were informed that it could not be located. While mistakes can happen, the most...

“ ” I’m extremely disappointed with the level of professionalism we experienced at this Toyota dealership. We contacted them ahead of time and were told that a car seat would be held for us. Based on that assurance, we made the trip to pick it up, only to be told upon arrival that they couldn’t...